Política de privacidad

Privacy Policy

Last updated: June 10, 2026

Foravis operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Foravis uses Shopify technology to power the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and the way in which your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.

  • Financial information, including credit card and debit card numbers, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

  • Account information, including username, password, security questions, preferences, and settings.

  • Transaction information, including items viewed, added to cart, saved to wish lists, purchased, returned, exchanged, or cancelled, as well as previous transactions.

  • Communications with us, including information provided when contacting customer support or submitting inquiries.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information regarding how and when you access, browse, and interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, use the Services, communicate with us, or otherwise provide information.

  • Automatically through the Services, including information collected from your device through cookies and similar technologies.

  • From our service providers, including companies that process information on our behalf.

  • From our partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including processing payments, managing orders, maintaining your account, arranging shipping, facilitating returns and exchanges, providing customer support, remembering your preferences, and personalizing your shopping experience.

Marketing and Advertising

We may use your personal information to send promotional communications by email, text message, or postal mail and to display advertisements related to products and services that may interest you.

Security and Fraud Prevention

We use your information to authenticate accounts, secure transactions, detect and prevent fraud, investigate suspicious activity, and protect our Services, customers, and business.

Communications

We use your information to respond to inquiries, provide customer service, and maintain our relationship with you.

Legal Obligations

We may use your information to comply with legal obligations, respond to lawful requests from authorities, resolve disputes, enforce our policies, and protect our legal rights.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • To Shopify, service providers, and third parties that perform services on our behalf, including payment processing, IT management, customer support, cloud storage, order fulfillment, and shipping.

  • To business and marketing partners for advertising and promotional purposes.

  • When you direct us, request us, or otherwise consent to sharing your information with third parties.

  • To our affiliates and related companies.

  • In connection with a business transaction such as a merger, acquisition, or bankruptcy proceeding.

  • To comply with legal obligations or protect our rights, customers, and Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transferred to and shared with Shopify and third parties located in countries outside your own. Shopify may also use information collected through your interactions with our store, other merchants, and Shopify itself to provide advanced features, analytics, and improvements.

For more information about how Shopify processes personal information, please review Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or online platforms. We are not responsible for the privacy practices, content, security, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from minors under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Information

No security system is completely secure, and we cannot guarantee absolute security. Any information transmitted to us may not be secure during transmission.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and protect our business interests.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information.

  • Right to request deletion of your personal information.

  • Right to correct inaccurate personal information.

  • Right to data portability.

  • Right to object to the sale, sharing, or targeted advertising use of your personal information where applicable.

  • Right to manage marketing communication preferences and unsubscribe from promotional emails.

You may exercise these rights by contacting us using the details provided below.

We may need to verify your identity before processing your request.

Complaints

If you have concerns regarding how we process your personal information, please contact us. Depending on your jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, we use recognized safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page and the "Last Updated" date will be revised accordingly.

Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:

Foravis
Calle Federico Coullaut Valera Nº10
02400 Hellín, Albacete
Spain

Email: infoforavis@gmail.com